CORE-X4 update


To improve user experience and data security, the CORE-X4 is migrating to Android 10. Each user will receive a notification when it is available, or be informed directly via Update app, with a view to it being implemented on all devices from 7 September. In the meantime, find out all about the new functionality that you will soon be able to enjoy on your smartphone.


With this update, you will the new Android 10 functionality : dark mode, choice of browser mode, Smart Reply in all messaging apps, enhanced privacy tools. To find out more about the new functionality, click here.  

CROSSCALL’s new X-STORY by CROSSCALL editing app by will also be pre-installed on every CORE-X4. With X-STORY, edit your own adventure film, by adding the music of your choice, and share it immediately.

Glove mode will now be accessible directly from Settings Shortcuts (drop-down menu at the top).

Last but not least, you will be able to assign 2 apps to each of your programmable keys, giving you access to 4 apps in no time at all


Check whether your update is available :

  1. Go to your menu
  2. Open the Update app
  3. Search for updates

Search for updates:

  1. Download the update using the dedicated button
  2. Once the update has downloaded, you will be prompted to install it
  3. Then check that your apps have been updated in the Play Store


We recommend that you use a Wi-Fi connection to download this update. If you download it via a mobile network or roaming connection, additional charges may apply.

Please ensure that your battery has at least 30% charge.

Your device will be unavailable during the installation of the update. The update may take a few minutes as you move from Android version 9 to Android version 10.


CROSSCALL ambassador playlist

To help you keep peace in this time of confinement, our ambassadors want to share with you their favourite songs for dancing, relaxing or exercising.